SHIPPING AND DELIVERY

DELIVERY WITHIN THE UK

Note:  All delivery times frames are not guaranteed, please allow up to 15 working days before a parcel is deemed delayed or lost.  We cannot accept liability for delayed parcels once they have left our hands.

Express - Free (1 - 2 working days)

  • All items in your order will be shipped together

  • Will require signature upon delivery

  • Tracking available

  • Dispatched via Royal Mail First Class Signed For 

We will dispatch your item within 24 ~ 48hrs.  Once dispatched, you will receive an email confirming the shipment.  You will also receive the tracking number in a separate email.

 

Your parcel will require a signature upon delivery. If you are not in to receive this parcel, your parcel may be held at the local post office for you to collect. If not collected, the parcel will be sent back to the sender. In this case, the buyer will be responsible for an extra costs in sending it back.

 

INTERNATIONAL DELIVERY

Note: All delivery times frames are not guaranteed, please allow up to 30 working days before a parcel is deemed delayed or lost.  We cannot accept liability for delayed parcels once they have left our hands.

 

Standard Delivery - Free (7 - 14 working days)

  • All items in your order will be shipped together

  • May require signature upon delivery

  • Tracking unavailable

  • Shipped via Royal Mail International

We will dispatch your item within 24 ~ 48hrs.  Once dispatched, you will receive an email confirming the shipment.  All customs charges are the responsibility of the buyer.  However, we will try our best to avoid this happening.  Customs may also delay the delivery of your order.

 

Some parcels may require a signature. If you are not in to receive this parcel, your parcel may be held at the local post office for you to collect. If not collected, the parcel will be sent back to the sender. In this case, the buyer will be responsible for an extra costs this brings.

More international shipping options are available, such as International Signed For, upon request.  You will also receive the tracking number in a separate email, please allow up to 48 hours to receive this.  To find out more, email us at 925silverserpent@gamil.com or leave us a message on Let's Chat !, we will get back to you in the next few hours.